CandleHealth

Our mission

CandleHealth is building one integrated healthcare access platform for India — a verified doctor, a Care Sathi, and transparently priced medicines, connected under a single patient record, community by community.

How it works

Step 1
A Care Sathi screens you

A trained local Care Sathi checks in first — in person or by phone — and understands what's going on before anyone sees a doctor.

Step 2
A verified doctor consults

A Registered Medical Practitioner (RMP) reviews the case and consults by video. Every clinical decision is made by a human doctor — Bunny, our assistant, only helps organize information.

Step 3
You get an e-prescription

Clear, digital, and tied to your record — not a slip of paper that gets lost.

Step 4
Generic prices, compared honestly

We show real prices from verified partner pharmacies so you can choose, instead of assuming the first option is the only one.

Step 5
Delivery and follow-up

Medicines reach your door, and your Care Sathi follows up — care doesn't end when the consult does.

Who benefits, and how

CandleHealth only works if it's worth it for everyone in the chain — here's concretely what each side gets, not just patients.

Patients & families

A verified doctor, a trusted local Care Sathi, and honestly-priced generic medicines delivered to your door — in your own language (English, Hindi, or Bhojpuri).

Care Sathi

A real, trackable income from screening and follow-up work in your own community, plus a clearly defined role and training from CandleHealth's clinical team — not informal, unpaid labor.

Doctors (RMP)

Flexible telemedicine consult volume from Care Sathi-screened referrals, with no exclusive tie-up required — you keep your existing practice and add booked consults, e-prescriptions, and earnings tracking in one place.

Ayurveda Practitioners

A dedicated Ayurveda category, kept distinct from allopathic (RMP) listings rather than folded into or diluted by them, with no exclusive tie-up required.

Hospitals

Referral volume from a screened, coordinated patient pipeline, with simple digital slot management instead of adopting new software.

Pharmacies

Visibility to patients actively comparing generic prices, not just walk-ins — listed alongside other verified pharmacies on equal footing, with no exclusivity required.

Labs

Visibility to patients and doctors sending test referrals, listed on equal footing with every other verified lab, with no exclusivity required.

Delivery Partners

A steady stream of assigned deliveries with OTP-confirmed handoff, and clear per-delivery earnings visible in your own dashboard — not gig-app bidding.