Privacy Policy

Effective: 1 July 2026 · Last updated: 17 July 2026

What we collect

Account details (name, phone, email), health information you or your care team enter (age, village/address, prescriptions, consultation notes), and location data you explicitly share to find nearby verified hospitals and pharmacies.

How we use it

To connect you with a Care Sathi, a verified doctor, and verified partner pharmacies or hospitals, and to keep a record of your care. We do not sell your data.

Your rights under the DPDP Act, 2023

You can request access to, correction of, or erasure of your personal data. Contact us at the address below to exercise these rights.

Data Protection queries

hello@candlehealth.in

This website and platform are operated by Saurabh Kumar, trading as CandleHealth.